Shipping policy

Shipping Policy

Thank you for shopping with Bluestone Western Co.

Order Processing

All orders are processed and dispatched from the UK.

Standard Shipping

• Orders will be dispatched within 2 working days of purchase.
• Delivery is typically 3–5 working days from dispatch.

Express Shipping

• Orders will be dispatched no later than the next working day after purchase.
• Delivery is typically within 2 working days from dispatch.

Please note that delivery times are estimates and may occasionally be affected by factors outside our control, such as courier delays, adverse weather conditions, or peak seasonal periods.

Shipping Confirmation

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information where available.

Incorrect Addresses

Please ensure your delivery address is correct when placing your order. We cannot be held responsible for delays or losses resulting from incorrect address information provided at checkout.

Lost or Delayed Parcels

If your parcel has not arrived within the expected timeframe, please contact us and we will do our best to assist in locating your order.

Contact Us

If you have any questions regarding shipping or delivery, please contact us and we will be happy to help.